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Frequently Asked Questions |
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Bidding on an auction is a legally binding contract, so according to applicable laws, you must be at least 18 years of age to bid on an auction, and therefore at least 18 years of age to register at Aggieland Auctions.
Every new user that signs up, gets a $3.00 sign up credit that can be used towards your first (or even 2nd) auction to pay the fees. This in effect could make your first auction listing free. When you find that you need to add additional funds to your credit account, you simply log in and go to the Members Area section, click on My Account and finally on Manage Account. From there you can add funds to your account using PayPal, or Google Checkout. You do not have to have either a PayPal or Google Checkout account. You can pay with a valid credit card through either one of those payment gateways.
Aggieland Auction uses a Proxy Bidding process. This means that Aggieland Auctions will place bids for you on your behalf.
When you place a bid, you enter the maximum amount you're willing to pay for the item. Please consider shipping charges if applicable.
The seller and other bidders won't know your maximum bid amount.
Aggieland Auctions will bid as much as necessary (up to your maximum amount) to make sure that you remain the high bidder.
If another bidder has placed the same bid before you or a higher maximum bid, we'll let you know that you've been outbid so that you can place another bid if you wish.
However, if no other bidder has a higher maximum bid at the end of the auction, you win the item even if your bid doesn't go as high as your maximum bid.
You could pay significantly less than your maximum price. This means you don't have to keep coming back to bid again every time another bid is placed.
First you need to become a registered user. Once you have registered, simply login to your account and click on
the "Sell" link. Select a category and if applicable a sub-category.
Indicate the title and description of your listing, and select any
images (up to 5) that you wish to display to
potential bidders. Specify all other details required for the auction. Once you have reviewed
the item, simple click submit and your item will be listed and the auction has begun.
In order to activate your PayPal Direct Payment option so that bidders/buyers can pay you directly via PayPal, you must first have a valid PayPal account. Once you have set up your PayPal account, log into your Aggieland Auctions account, and click on My Account within the Members Area. Finally click on Manage Account and scroll to the bottom of that screen. Enter your PayPal email address, and click Save. The Direct Payment Gateway with your PayPal is now set up and ready to be used.
In order to accept Google Checkout so that you can accept direct payments from buyers/bidders, you must have a Google Merchant account. It's still free to sign up, but takes a little longer. Once you have a Google Merchant Account, go to the Members Area, My Account and click on Manage Account. Scroll to the bottom of that screen and enter your Google Merchant ID and Google Merchant Key. Press Save. Now you can accept Google Checkout for your items that you are selling and bidders that have a Google Checkout account can pay you directly via Google Checkout.
With Google Checkout, you can purchase many items online easily and securely. Google Checkout is very similar to a PayPal account and Google Checkout is also accepted in many places online. When uploading your images, you can upload up to 5 images. Each image can be no larger than 1 Meg (1,024 KBytes). If your image is larger than that, you will need to reduce the size using any image software available to you.
Yes you can. You should limit your HTML (Hyper Text Markup Language) to the basic tags. More complicated HTML may not work within the auction.
You can easily monitor the items you are selling or the items you are bidding on through your " Members Area". You will need to be a registered user and logged in to visit the "Members Area".
Aggieland Auctions uses an account type format. When you have accumulated a number of fees, you can pay them through the members area.
You can pre-pay in advance on your account. This way any auction fees that are accrued are deducted from your balance.
No, if you bid on an item, you are obligated to pay in the event that
you win that item.
Bidding on an online auction is a legally binding contract between you and the seller.
If you are uncertain that you do not want to pay for the item in the event you win, then you should not place a bid for that item.
Remember to consider any shipping and/or handling charges if they happen to apply.
Aggieland Auctions can suspend your account if you do not pay for an item you have won or purchased with the Buy-Out feature.
Aggieland Auctions is only the middleman for sellers to conduct auctions and for bidders to bid
on auctions. Aggieland Auctions is not involved in the actual monetary
transaction between buyers and sellers. We do not handle payments, guarantee transactions, provide escrow services, or offer any buyer protection or seller verification. Both PayPal and Google Checkout are already accepted as direct payment options at Aggieland Auctions. If you already have a PayPal or Google Checkout account, you can enable direct pay, so that buyers/bidders automatically pay you directly through either PayPal or Google Checkout. Sellers may also opt to accept other forms of payment such as check or money order or pay upon item pickup. These third party payment processors should be listed in the auction comments section. Aggieland Auctions will not be held
responsible for any fraud that may occur. We recommend using one of the trusted third party payment processors listed above, which will not only speed things
up considerably but also provide you with consumer protection.
If the seller decides not to sell, and you have not paid for the item, please leave a negative comment in the sellers reputation section to warn other potential victims. If you have paid for the item, make certain the seller uses some sort of delivery tracking method, and insurance if possible. If it is your belief that the seller is acting in a dishonest
or unethical manner, contact the seller through email and post negative
feedback to warn other potential victims. If you have not received your
merchandise within 30 days after payment has cleared please file an abuse report or contact us
at abuse@aggielandauctions.com
and provide us with the auction number/title along with your payment details. We will attempt to contact the seller on your behalf and may suspend or remove the user if we are not given a satisfactory
explanation. In addition, if you used PayPal or GoogleCheckout, you can contact them directly and file a fraud report against the seller.
You may only leave feedback about another user if you have had a closed
auction transaction with that user. On the users profile page, click on
Leave Feedback. We use a Star rating system to rate users' feedback,
with one star being a low rating and a five star being a high rating.
You must choose
your star rating, as well as leave your written comment about your experience with the
transaction and/or user. Reputation feedback is made up of comments and ratings left by other members, you have either bought from or sold to. These comments and
ratings are valuable indicators of your reputation as a buyer or seller.
- +1 point to your feedback score for each positive comment and rating left for you.
- 0 points to your feedback score for each neutral comment and rating left for you.
- -1 point to your feedback score for each negative comment and rating left for you.
Once you have 10 or more comments and ratings left for you, you will receive a star. Some Tips For Leaving Feedback:
- Always leave feedback after a transaction so that other members may benefit from your experience.
- Usually,
a high feedback score and high percentage is a good sign, but you
should always check the member's profile and read
the comments looking for negative remarks.
- Contact the member and try to resolve any issues before leaving negative feedback.
- You
cannot remove Feedback once it has been left, so be sure to leave only fair and
factual comments and ratings that relate to a specific transaction you
have with the member.
Yes. Obviously items that are illegal can not be sold at Aggieland Auctions. A partial list of those items is below:
- Alcohol
- Protected animals and wild animals (does not include livestock)
- Illegal or bootleg recordings
- Counterfeit items (including currency)
- Credit cards
- Drugs and drug paraphernalia
- Embargoed goods from other countries
- Any item that encourages illegal activity
- Government issued ID's or licenses
- Hazardous items
- Human parts or remains
Aggieland Auctions strongly discourages using wire transfer services (such as Western Union and MoneyGram for example). You should be very cautious to anyone offering payment option of Western Union, MoneyGram, or any other wire transfer payment method. There is no way to get a refund from these services if this turns out to be fraud. You are solely responsible for any loss you incur if you pay by Western Union, MoneyGram or another wire transfer service. Aggieland Auctions highly recommends PayPal or Google Checkout as valid payment gateways. And if you have either a PayPal or Google Checkout account, you can set it so that buyers pay you directly through Aggieland Auctions. You should also be cautious for items that are being sold overseas or if you get contacted by an overseas buyer wanting to pay more than what you are offering. These are almost always fraudulent. Western Union and MoneyGram are registered trademarks.
Be very leary of checks you may receive where the total is greater than what you have sold your item for. These are sometimes called "Advanced Fee" scams. FAKE CASHIER CHECKS & MONEY ORDERS ARE COMMON. BANKS WILL CASH THEM AND YOU WILL BE SOLELY RESPONSIBLE!
Here's an example of how these work: Let's say you post an auction for a large item (perhaps a car) for $3,000. A foreign buyer bids on the item
for the full asking price or use the buy-out option. When payment is arranged the buyer says
there is someone in the United States who owes him money. The person
who owes the buyer money offers to send you a cashier's check for
$5,000 and asks that you wire back the difference to the buyer. You
agree because they offer you a small commission for brokering the
deal.
You receive the cashier's check, deposit it, and because
cashier's checks are mistakenly thought to be as good as cash, wire the
leftover sum to the buyer. Ten days later your bank informs you that
the cashier's check was fraudulent and that you're responsible for any
money you've drawn against it. Unfortunately, you've lost your money
and merchandise to a scam.
There are other variations of this scam as well and not all scammers are from outside the U.S.
Here's another scenario of the same type of scam:
Let's say you post an auction for a dirt bike, and one person offers to buy
the bike very quickly. To expedite the sale, the
prospective buyer wants to have a third person (who owes him money)
send a certified check for more money than the cost of the bike
directly to you. The check will probably be for more than the
price of the bike, the prospective buyer will ask you to deposit
the check in his or her account and then wire the back the excess money. The
buyer would then pick up the bike later. Here's the problem, the “certified”
check is really a high-class, hard-to-detect counterfeit. Here are some warning signs that might help:
You are asked to act very quickly - Scammers don’t want you to have time to carefully verify whether
the cashier’s check or certified check is authentic or counterfeit or
to wait for the check to clear. Scammers typically ask you to wire
cash as quickly as possible using an outside wire service such as
Western Union. They know that their fakes are very professional and
usually will pass an initial visual inspection at the financial
institution taking the deposit. Some counterfeits, particularly those
that involve identity theft of a real person, are so good that it may
take weeks to identify the check as counterfeit. At that point, you are
left holding the bag: the scam artists have your money and, under law,
you are responsible for the missing money and may even be suspected of
fraud.
Fake check scammers often claim to be in another country -
That makes it difficult, they say, for them to send you a check
directly and so they will have someone send a check on a U.S. bank.
Often you are asked to wire the funds out of the country.
The deal is too good to be true -
This old, smart consumer advice holds true in these cases. If a
stranger is eager, sight unseen, to pay full price or more for the
big-ticket goods you are selling and they’ll express a cashier’s check
that afternoon, smell a rat. If after a few emails or phone
conversations or even meetings, a stranger wants you to go into
business, slow down. Never accept a check for an amount greater than your selling price or fee - If the “buyer” sends a check in excess of your selling price, send it back and don’t send the merchandise.
If you accept a check even for
the exact amount, “check out” the check - The name and
address of the bank issuing the check will be on the check. If the bank
is local, visit them and ask them to verify the check. If the bank is
not local, locate the phone number independently (don’t use the number
on the check) and call them to verify the check.
We at Aggieland Auctions wish to make your buying and selling an enjoyable and safe one.
If you suspect an item to be fraudulent or part of a scam, please report it to: abuse@aggielandauctions.com. Please be sure to include the item and any information you have, and any evidence you have showing why you believe the item to be a scam or fraud. In addition, you should contact your local (non-emergency) law enforcement office. You can also report the incident to the following agencies: The Federal Trade Commission (FTC). They have an onlinecomplaint form. The Internet Fraud Complaint Center.
Aggieland Auctions will never ask for any personal information or passwords by email or phone. If
we ever do need to verify confidential information with you, we will do
so through the secure message board integrated into the Aggieland Auctions members
area.
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